One Malaysia Visa Privacy & Policy

Effective date: 29 Oct 2023

Welcome to One Malaysia Visa Services

At One Malaysia Visa Services, accessible from https://onemalaysiavisa.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by One Malaysia Visa Services and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in One Malaysia Visa Services. This policy is not applicable to any information collected offline or via channels other than this website.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

One Malaysia Visa Services follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, One Malaysia Visa Services uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of One Malaysia Visa Services. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on One Malaysia Visa Services, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that One Malaysia Visa Services has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

One Malaysia Visa Services's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

  • Under the CCPA, among other rights, California consumers have the right to:
  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
One Malaysia Visa Services does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

How Users May Request Deletion of Personal Data

At One Malaysia Visa, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines the procedures and methods through which users can request the deletion of their personal data held by our organization. Please read this policy carefully to understand your rights and the process for requesting the deletion of your personal information.

Personal Data Collection and Processing

We collect and process personal data in accordance with applicable laws and regulations. This includes information provided by you directly or automatically collected when you use our services, such as your name, contact details, email address, IP address, and browsing behavior.

Right to Deletion

As a user, you have the right to request the deletion of your personal data held by us. This right is subject to any legal obligations or legitimate interests that require us to retain certain information.

How to Request Deletion

To request the deletion of your personal data, please follow the steps below:

a. Contact our team: Send an email to [email protected] clearly stating your request for data deletion. Please include your name, contact information, and any additional details that may assist us in identifying and locating your personal data.


b. Identity Verification: To protect your privacy and ensure that only authorized individuals can request data deletion, we may ask you to provide additional information to verify your identity. This may include providing a copy of a valid identification document or answering security questions related to your account.


c. Processing of Deletion Request: Once we receive your request and verify your identity, we will promptly review and process your request for data deletion in accordance with applicable laws and regulations. We will make reasonable efforts to respond to your request within a reasonable timeframe.

Notification of Deletion

Upon completion of the deletion process, we will make reasonable efforts to notify you that your personal data has been deleted, unless such notification is prohibited by law or regulatory requirements.

Contact Information

If you have any questions, concerns, or requests regarding the deletion of your personal data or this Privacy Policy, please contact our team at [email protected]

Updates to the Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Any changes made will be effective immediately upon posting the revised version on One Malaysia Visa Platform - https://onemalaysiavisa.com/privacy . We encourage you to review this policy periodically for any updates.

Please contact us [email protected] if you have any questions about our terms and privacy policy.